RETURN POLICY

BECAUSE OUR CLOAKS ARE CUSTOM-MADE AND PERSONALIZED:  ALL SALES ARE FINAL

However, in the event of the following, refunds are issued to the original form of payment used on an order. 

• The order is canceled by Chemo Cloaks. 
• One or more of your items sold out since your order was placed. 
• The item(s) received are damaged, defective, or incorrect, and we were contacted within 30 days calendar days from the date of delivery. Please email Terri@chemocloaks.com with your order number, a description of your issue, and a picture of the item. 

Depending on your financial institution, the refund amount may take up to 15 business days to post to your account. 

I CHANGED MY MIND, CAN I CANCEL MY ORDER? 

We create all items on demand. For this reason, canceling may not always be an option. We will evaluate cancellations on a case-by-case basis. 

If your order is in active processing or has already shipped, we will not be able to cancel your order. Please email info@midwesthikermom.com for assistance. 

DO YOU OFFER EXCHANGES? 

No, we do not accept exchanges.